Frequently Asked Questions

Begin with the Services page to compare the types of support Suzie Q provides. Each service page explains what the service is, what it may include, and important information to know. If you are still unsure, contact the Suzie Q team with your general questions.

Yes. You do not need to identify the exact service before reaching out. Share what you are looking for, and the team can help you determine what information may be useful to review next.

It can help to know the service you are asking about, the individual's county or location, and any general authorization or program information you already have. Do not submit medical records, Social Security numbers, or other highly sensitive information through the general website contact form.

The website provides information about Supported Living Solutions, Personal Support, Life Skill Enhancement, Employment Assistance, Respite Care, Homemaker Companion Services, Independent Living, and Transportation in select locations. Visit the Services page for an overview or select an individual service for more detail.

Suzie Q serves Florida's Suncoast, Central, and Northeast APD regions. Suncoast is our home region. The interactive map and county list show the current geographic coverage; service availability can vary by program, authorization, staffing, and location.

Transportation is available in select locations only and starts with human confirmation. Availability varies by location, eligibility, authorization, scheduling, and applicable program requirements. Contact Suzie Q to confirm.

No. A listed area indicates where Suzie Q currently provides service-area information, but availability can vary. Contact the team to confirm the service and location you are considering.

Homemaker Companion Services are non-medical services that may include help with household routines, meal preparation, shopping assistance, errands, companionship, and appropriate outings. Visit the Homemaker Companion Services page for more detail about the service and its scope.

Families can start with the Families page, review the Services page, or check the Service Areas page. You can also contact Suzie Q directly when you are ready to ask questions.

Visit the WSC page to review service categories, service areas, and information that may be useful before contacting the team about a referral question.

The website provides information and a way to contact Suzie Q, but it should not be treated as a secure referral portal or a place to submit protected health information. Use the WSC information and Contact page to begin a general conversation.

Use the Contact page to send a general inquiry or use the published phone and email information to reach the team directly.

Yes. The Careers page includes a résumé-interest form for individuals who would like to share their information for future opportunities. Submitting a résumé does not guarantee an open position, interview, or employment.